Csptive portal not opening in google Chrome

[eperezb]

Hi team, i have a captive portal in ISE for the visitor network, but the portal does not display in google chrome, only in internet explorer.

[tjezer]

Hi @eperezb 

Have you tried this access in how many clients?

Just for tshooting purpose, did you try:

- clear browsing data;

- change the security and privacy to "no protection"?

- Import the chain certificate as trust?

[eperezb]

@tjezer , Thanks for answering, yes, I already tried all this, but in google chrome it stiill does not show the captive portal, even in mozilla firefox it works form me 

[thomas]

You have provided no information for troubleshooting.

How to Ask The Community for Help 

[hslai]

I've seen the same with Google Chrome. The only way I can get it to render the page is to import the certificate chain (e.g. the root cert) of the portal into the user/computer trusted root certificates or use a certificate issued by a well-known CA.

[craiglebutt]

I have this issue as well, I do use a cert advertised by a well known CA,  Doesn't it with Firefox and Edge, need to get another device to test.

[eperezb]

I have a valid certificate, however for some reason it doesn't work with chrome either, the configuration that I have in the ISE captive portal is the default

[tjezer]

Did you import the certificate chain on ISE (Administration > System > Certificate > Certificate Management > Trusted Certificate)?

Can you provide certificate details received on chrome?

[craiglebutt]

I've just tested mine, with Edge, what I've noticed I have a Cert on a trusted Entrust CA, but the cert the browser is trying to open is the local server Cert not the guest-portal cert.

Under my System Certificates my PSN's have Guest Portal by Entrust, then default Portal Certificate Group by the company internal CA.

Is your browser opening the correct cert?

[eperezb · Accepted solution]

change in google the trusted url part and this fixed my problem for now