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Device in pending status using my devices portal

blandrum
Cisco Employee
Cisco Employee

When users add their own devices via the my devices portal, the device always shows "pending" as a status.  While the device does operate properly, this is confusing to the users.  Is there a way to disable the pending status?  Hide it?  

1 Accepted Solution

Accepted Solutions

Jason Kunst
Cisco Employee
Cisco Employee
Please check our customization options under http:/cs.co/ise-byod

View solution in original post

3 Replies 3

Surendra
Cisco Employee
Cisco Employee
The status changes to registered based on certain attributes seen during a subsequent authentication/accounting request for that endpoint after they are added in the portal. There is no provision to hide that status.

Jason Kunst
Cisco Employee
Cisco Employee
Please check our customization options under http:/cs.co/ise-byod

Thanks Jason!