Device in pending status using my devices portal

[blandrum]

When users add their own devices via the my devices portal, the device always shows "pending" as a status.  While the device does operate properly, this is confusing to the users.  Is there a way to disable the pending status?  Hide it?  

[Surendra]

The status changes to registered based on certain attributes seen during a subsequent authentication/accounting request for that endpoint after they are added in the portal. There is no provision to hide that status.

[Jason Kunst · Accepted solution]

Please check our customization options under http:/cs.co/ise-byod

[blandrum]

Thanks Jason!