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Cisco Employee

Device in pending status using my devices portal

When users add their own devices via the my devices portal, the device always shows "pending" as a status.  While the device does operate properly, this is confusing to the users.  Is there a way to disable the pending status?  Hide it?  

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Cisco Employee

Please check our customization options under http:/cs.co/ise-byod

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Cisco Employee

The status changes to registered based on certain attributes seen during a subsequent authentication/accounting request for that endpoint after they are added in the portal. There is no provision to hide that status.
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Cisco Employee

Please check our customization options under http:/cs.co/ise-byod

View solution in original post

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Thanks Jason!
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