Internal users password expiration notification

[jan.murin]

Hello,

I have found an issue with a user notification (email or prompt) for a password expiration. The information always contains the exact time about the expiration (see the attachment) but the user is not disabled in that time. The ISE internal system admin disable the user in the midnight, not during the time the password had expired. This is a little confusing, as the user password expire for example at 9AM, the user is able to login till midnight, so during the the time the password should already expire.

It should be possible to disable the user in the time the password expires, or change the notification to contain only the information about the date, not the exact time.

Hope I described it well.

Thanks a lot for help!

Jan

[Nidhi · Accepted solution]

Hello Jan,

I suggest you raise a TAC case to troubleshoot this and raise a defect .

Thanks,

Nidhi