12-05-2017 12:59 PM - edited 02-21-2020 10:40 AM
Hi all,
I found a post about this for ISE 1.3, but it is not helping me with ISE 2.2.
How can we customise the email Subject used for Guest Account Expiration Notice from the default: "Guest Account Expiration Notice"?
I have looked in the portal settings and the associated language files. I have found lots of email customisations for other messages, but not for the Account Expiration messages.
Is anyone able to help point me in the correct direction?
Many thanks
Solved! Go to Solution.
06-06-2020 10:08 AM
Hello
I have had a this issue too but i got help from Cisco consultant,.
I have managed to change the subject line as follows
Resolution : Go to ISE Administrations> work center > Portal and components
Select Default Guest Type ' Contractor'
Click 'Export' the Language File
It will download the language file in Zip file format
Open English language file as text or notepad
in the notepad file you will see the script , try navigate to word 'Subject' followed by Guest expiration noticekey
change the sentence as per your requirement it suits you and click Control 'S' for save the file right there
Import the Language file back in default Guest Type ' Contractor'
Now you can create or duplicate any replica from default Guest Type ' Contractor'
when you will trigger email for testing the Guest Expirty Notice, the subject line would be what you have chosen earlier.
Thanks.
06-06-2020 10:08 AM
Hello
I have had a this issue too but i got help from Cisco consultant,.
I have managed to change the subject line as follows
Resolution : Go to ISE Administrations> work center > Portal and components
Select Default Guest Type ' Contractor'
Click 'Export' the Language File
It will download the language file in Zip file format
Open English language file as text or notepad
in the notepad file you will see the script , try navigate to word 'Subject' followed by Guest expiration noticekey
change the sentence as per your requirement it suits you and click Control 'S' for save the file right there
Import the Language file back in default Guest Type ' Contractor'
Now you can create or duplicate any replica from default Guest Type ' Contractor'
when you will trigger email for testing the Guest Expirty Notice, the subject line would be what you have chosen earlier.
Thanks.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide