This community is for technical, feature, configuration and deployment questions.
For production deployment issues, please contact the TAC! We will not comment or assist with your TAC case in these forums.
Please see How to Ask the Community for Help for other best practices.
Installed ISE 2.3 EVAL at VMware vSphere, 6*CPU/16G RAM/600G HDD.
If ISE was booted at 8:30am, then around 4hrs later, we found can't login via console or PuTTY or GUI, just stuck after keyin username and password, meantime network connection is good.
Found other people had same situations but couldn't find any useful information to fix it, anybody can help on this? thanks.
Solved! Go to Solution.
Yep, this exact thing happened to me and we had to turn off snapshots (TAC advice) and it has been solid ever since..... Very weird.
I still have this issue on my ISE2.3 patch 2. I have snapshot set to 0. ESXi6.5 VM ver 13
snapshot.MaxSnapshots - 0
I wonder how did you guys disable snapshot? Is there different way?
I have an existing TAC open for this, but any help or suggestion for a fix, I greatly appreciate it.
I found this thread looking for ISE and maxsnapshots to see if that was a solution.
none of the above answers saying "we turned off snapshots" seem to give hints about how they actually achieved this.
we avoided the issue by just 'not snapshotting'..
it required a bunch of workarounds to achieve it though, and i'd rather "fix it properly"
pretty substandard in this day and age to not support snapshot tech.
i'll note that we did see this issue prior to upgrading to version 2.
care to share the tac case?
The bug ID for non-support of VM snapshots is CSCvd32574 (status: terminated, "No release planned to fix this bug").
Honestly I think we'd be better off with physical ISE nodes. I mean, Cisco also says to disable vMotion per CSCvi03454..
I got it figure it out, we have Netapps add-on installed in our vm environment and on the background somehow its initiating a snapshot on the entire datastore. I had to create a separate datastore for my ISE vm to exclude it from a volume backup which initiate the snapshot.