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ISE 2.7 UNABLE TO ACCESS CLI or GUI

dewey89
Level 1
Level 1

Hello Cisco Community,  I'm having trouble accessing a new ISE VM that I created and wondered if anyone has a solution for this.

  I've got one ISE VM built out and deployed and was going to create a second one to go into a redundant pair, but I can't log into the SSH or GUI session.

  I have access to the VM through the vCenter 6.7 U3 web console, but I can't access it through the SSH or web GUI.

  When using putty to SSH I get the (Connection Refused) notice.  With the gui it just times out to the (This site can't be reached) message.

  I can ping the new ISE VM from both Distro Routers so I know L3 is there.  What can be the issue?

 

  I thought during the first buildout that I was asked for what IP addresses do I want to access the ISE appliance from, but don't know if that task was done during the setup on the CLI or afterwards when configuring and security hardening of the GUI.

1 Accepted Solution

Accepted Solutions

I found a section that talked about verifying the install and asked to run the (show application status ise) command.  The response was (%Application ise is not installed) well that answers why it wasn't working...

 

  It was odd that I could log into the appliance using the VCSA 6.7 web console.  My question is if this is true why did it not load correctly without giving any errors?

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