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ISE 3.2 - Unable to view live logs

vgaur
Level 1
Level 1

Hello everyone,

We've recently deployed two ISE instance in AWS cloud in HA, I had to do a domain change to them after the deployment and although the authentication + authorization is working with Posturing checks, I'm not able to view the reports of live logs.

First of all the live logs takes forever to load and sometime it takes a few refresh of the webpage which is quite frustrating, but even when it load all I see is in the attached image.

When I switchover to another node and make it primary, I'm able to see the live logs but posturing stops working.

I even upgraded them to the latest patch as per software.cisco.com (Patch 3) but the issue is still there. Any help will be greatly appreciated.

vgaur_0-1694977489277.png

 



2 Accepted Solutions

Accepted Solutions

Arne Bier
VIP
VIP

Have you tried regenerating the ISE Messaging Service?

Administration > System > Certificates > Certificate Management > Certificate Signing Request 

Or even regenerating the internal CA (assuming you don't use it for anything)

 

View solution in original post

Hello Arne,

Regenerating Internal CA certs and ISE Messaging Server certs fixed the issue. Thanks!

View solution in original post

2 Replies 2

Arne Bier
VIP
VIP

Have you tried regenerating the ISE Messaging Service?

Administration > System > Certificates > Certificate Management > Certificate Signing Request 

Or even regenerating the internal CA (assuming you don't use it for anything)

 

Hello Arne,

Regenerating Internal CA certs and ISE Messaging Server certs fixed the issue. Thanks!