ISE ADMIN WEB CAN'T OPEN

[ml12129]

Here's a question I've meeted, pls help me, thx a lot!

  When I first setup my ISE 3595 in CLI mode.Then in the same subnet,  I used my computer to ping the IP address which I configured, it's connected! But I can't open the admin web.  Does anybody know what's wrong with this?

 BTW, I have 2 ISEs, the other one is normal. 

Thx~

[agapitca19 · Accepted solution]

ml12129@sina.com,

What's the output when you execute the command show application status ise? Application Server should have the status running. If this is not the case, try executing the command application start ise or reload that server. 

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[ml12129]

Thank you! Yes, my application is not start, but it's very werid that I can't start it use Application Start ISE. Finally I use Application Start ISE SAFE to resolve this problem.

[agapitca19]

Nice to hear that it is now resolved. 

I am just curious, did you use application start ise safe then application start ise? Because based on the url below, application start ise safe "allows you to disable access control temporarily to the Admin portal and then restart the application after making necessary changes"

http://www.cisco.com/c/en/us/td/docs/security/ise/1-3/cli_ref_guide/b_ise_CLIReferenceGuide/b_ise_CLIReferenceGuide_chapter_0101.html

Have you tried application stop ise, wait for the services to completely stop, application start ise or a reload(if the rest doesn't work)?

[ml12129]

I don't know why your methods doen't work, I only can start the application add safe.

[kangkungkok]

I set it like the above.
Web admin page is not open

[Jason Kunst · Accepted solution]

Not really making much sense here sorry. Too little detail. Did you try and contact the tac

[eckharles]

I had same problem also and I solved it :

when I did --->show application status ise

I realyse this Application Server initializing

To solve it, I did:

1. stop all the applications

---->Application stop ise

2. Restart applications with the key word safe

---->Application start ise safe

3. check the status of the applications again

---->show application status ise

Then I was able to access the web interface.

I hope It help!