12-21-2018 03:16 AM
We're having an issue since one of our partner organisations replaced their Aruba wireless controllers running ArubaOS 6.x with newer ones running ArubaOS 8.x.
Prior to the change our users had no issues getting connected in their buildings but since the change, all radius requests are being dropped with 5405 RADIUS Request dropped.
The steps are
11001 Recieved RADIUS Access-Request
11017 RADIUS created a new session
5405 RADIUS Request dropped
Prior to the change I added the IPs of the new controllers to the existing network device in ISE.
We are using ISE 2.3 patch 5.
Any help would be great.
12-21-2018 03:18 AM
12-21-2018 03:32 AM
Hi Surendra
There is no failure reason listed. Here's the detailed report:
Overview
Event 5405 RADIUS Request dropped
Username
Endpoint Id xx:xx:xx:xx:xx:xx
Endpoint Profile
Authorization Result
Authentication Details
Source Timestamp 2018-12-21 10:02:00.851
Received Timestamp 2018-12-21 10:02:00.846
Policy Server XXXX
Event 5405 RADIUS Request dropped
Endpoint Id xx:xx:xx:xx:xx:xx
Authentication Method dot1x
Service Type Framed
Network Device XXX-Aruba
Device Type All Device Types
Location All Locations
NAS IPv4 Address 1.2.3.4
NAS Port Type Wireless - IEEE 802.11
Other Attributes
ConfigVersionId 191
Device Port 56702
DestinationPort 1812
Protocol Radius
NAS-Port 0
Framed-MTU 1100
NetworkDeviceProfileName ArubaWireless
NetworkDeviceProfileId f7760d79-f36a-45ee-b087-87208e27bc28
Aruba-AP-Group campus backup
Aruba-Essid-Name ssid
Aruba-Location-Id wap1
AcsSessionID XXXX/332184942/1140607
DTLSSupport Unknown
Location Location#All Locations
Device Type Device Type#All Device Types
Network Device Profile ArubaWireless
Organisations Organisations#Organisations
Device IP Address 1.2.3.4
Called-Station-ID 00:1a:1e:xx:xx:xx:ssid
12-21-2018 06:35 PM
Some potential in hitting this bug -- CSCvm86025
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