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ISE high CPU caused by user "iseadmin"and proc "jsvc"

sthon-dbsys
Level 1
Level 1

process "jsvc" is causing high cpu over hours.
sometimes cpu is going down, sometimes not, doesn´t depend on AAA traffic or adminSessions

any idea, what could be the reason ?

 

thx in advance


Plattform: ciscoSNS3495K9
ISE Version: 2.2.0.470

 

  PID USER      PR  NI    VIRT    RES    SHR S  %CPU %MEM     TIME+ COMMAND                                                                            
11618 iseadmi+  20   0 18.480g 4.089g 218176 S 231.6 13.1  17094:31 jsvc                                                                               

6 Replies 6

ajc
Level 7
Level 7

Hi, let me provide you my 2 cents.

 

ISE 2.2 patch 4 address the following issue: PAN High CPU Issues + MnT High CPU Issues

 

If you are not running that patch, then I suggest you to apply it. Expected downtime x node including application services restart (15-20 minutes depending on what model you have). This process is automatic and sequential when using GUI on Primary PAN.

 

 

Hi,

I am still hitting this problem with 2.2 patch 5.

Is anyone else out there seeing this?

Cheers

Yep, also seeing this.
ISE 2.3 patch 1, SNS-3515

patch 5 broke the AD connector when I was testing it so I would not use it. Open a TAC Case looks like you are hitting a bug like us and need a hotfix or similar.

cisco2020
Level 1
Level 1

Hi
A customer of mine is having the same issue. Was there a resolution for this?

in our case with ISE 2.2. it was solved by installing patch 5.
we did not see AD Problems, or other strange behaviours.
Graph is from MnT Node

 

ISE_CPU.png