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05-14-2024 09:32 AM - edited 05-14-2024 10:08 AM
we have a cisco ISE 3595 and I rebooted it by typing reload in the cli. I finally hooked up a vga connection to a monitor and its just stuck on "configuration memory testing memory", keyboard seems unresponsive. I tried connecting from the I/O in the front to my laptop but no cli shows up. Any advice? I already manually rebooted it. Its just stuck There is a IP which I think is for CIMC.
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05-14-2024 10:34 AM
Turn off whole appliance removing the power - wait for 5-10min and turn on and check.
what LED it show from of the box ? if that is show still same issue.
May be i were you - i will open a top cover and reseat the RAM and turn and check ?
still issue raise an TAC case for RMA
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05-14-2024 10:34 AM
Turn off whole appliance removing the power - wait for 5-10min and turn on and check.
what LED it show from of the box ? if that is show still same issue.
May be i were you - i will open a top cover and reseat the RAM and turn and check ?
still issue raise an TAC case for RMA
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05-15-2024 08:32 AM - edited 05-15-2024 10:50 AM
Hello,
I took out the cmos battery reseat the RAM, plugged in the power cables and it came back up! WHat is the best practice to reboot the ISE for nexttime?
