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License Warning(ISE 3.1)

lin.yang2
Level 1
Level 1
VM License is Out of Compliance

Fewer VM licenses installed than VM resources/VM nodes deployed.Check your Smart Account and/or contact your Cisco Sales Representative.

 

Smart Software Licensing

 

Smart Software.png

ISE VM.png

The Virtual Account "DEFAULT" reported a shortage of 1 "ISE VM" license. 2022-Apr-18 05:56:23 System

1 new "Cisco ISE Virtual Machine Medium" perpetual license was added to the Virtual Account "DEFAULT" via Smart License Conversion (PAK:32R9H3R5C3X)    2022-Apr-18 05:56:23   00u4kfo180rUhYCIi5d7

Event log.png

Question 1: There was a VM license in the smart account before. During this period, I loaded it on ISE without any problem, but when I checked it again, ISE showed that it was not compliant, so I deleted it in the smart account, and then there was no problem It is restored, how can I solve the problem of my ISE vm license non-compliance alarm, my authorization file is R-ISE-VMM-K9= Cisco ISE Virtual Machine Medium

3 Replies 3

Udupi Krishna.
Cisco Employee
Cisco Employee

I would recommend working with Cisco licensing team first, confirm with necessary proof that you have authorisation for VM medium license. If there are any discrepancies with the virtual account not showing the correct numbers, they will assist in fixing them.

You should convert the VMM to VMC (VM-Common license).  Your sales team can help you with ISE.  Also install the latest ISE patch to support the VMC license.

Marvin Rhoads
Hall of Fame
Hall of Fame

As @ahollifield said, ISE 3.1 requires you upgrade using the $0 SKU for VM Common license.