To create additional attributes for internal users do the following:
- go to System Administration > Configuration > Dictionaries > Identity > Internal Users
- Press Create to define the additional attributes you require
For each attribute can
- define the type
- give a default value. This will be applied to all existing users and appear as default when new user is created
- indicate whether the attribute is required and must be defined for each user
- define a policy condition. If define such a condition will appear as an option when customize rules in a policy