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Portal GUEST - Does not redirect after all authentications

TiUM
Level 1
Level 1

Hello,

I have a problem within portal GUEST on ISE. After all authentications the portal does not open on any means, and i get connect to the internet without any problems, but i want the portal to open after the browser is open.

Everything looks ok in ISE and in WLC, screenshoots added.

 

1.PNG2.PNG3.PNG4.PNG

5.PNG

Can some one help me with this?

1 Accepted Solution

Accepted Solutions

Hi @TiUM 

Hard to say with the information given but make sure that the ordering of your policies is correct.

Check: https://community.cisco.com/t5/security-documents/ise-guest-access-prescriptive-deployment-guide/ta-p/3640475#toc-hId--1037743796

 

View solution in original post

4 Replies 4

martin.fischer
Level 1
Level 1

Hi @TiUM 

You have to adjust your redirect ACL. On the WLC in the redirect ACL "permit" means "do not redirect", "deny" means "do redirect". Line 7 in your ACL matches all traffic and includes a permit -> no redirect. If you remove line 7 in your redirect ACL all traffic which is not matched by the first 6 lines would match the implicit deny and is therefore redirected.

Hi @martin.fischer 

Thank you for your reply, i will test it and give input 

Hi @martin.fischer

After I delete the rule 7 it works fine, the next problem is after I do the login with credencials and obtain access granted nothing works. I can't browse to the internet.

I tested with Hotspot Portal where I only have to click on the button to accept and can pass from there... Says you are connected but no internet access =/

 

Hi @TiUM 

Hard to say with the information given but make sure that the ordering of your policies is correct.

Check: https://community.cisco.com/t5/security-documents/ise-guest-access-prescriptive-deployment-guide/ta-p/3640475#toc-hId--1037743796