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radius accounting error message in ACS 5.3

mhuaynate
Beginner
Beginner

Hi friend,

I have an error when i try to generate radius accounting, do someone kown wich is the problem.

Capture.PNG

Best Regard,

Marco.

5 Replies 5

Jatin Katyal
Cisco Employee
Cisco Employee

This is a known defect.

CSCtx05302    ACS 5.2 Report generation failed. Cause: null

Symptom:

In ACS 5.2 when trying to run Radius accounting report from ACS view we may get the following error:

"Report generation failed. Cause: null".

Conditions:

There is problem with 'Acct_Session_Time' attribute. When this attribute was filled with data like '3,985,729,651' i.e 10 digit numbers, report generation is failing. But it was storing into database without any issues.

Workaround:

NA

Fixed:

ACS 5.4.0.20

Regards,

Jatin

Do rate helpful posts-

~Jatin

ramikamel911
Beginner
Beginner

Hi Mhuaynate,

Have you solved the issue? how? I'm facing same problem.

Regards,

Rami

ramikamel911
Beginner
Beginner

We need a fix for this bug, 5.4 is not there yet.

any solution?

Regards,

Rami

You will have to open a tac case in order to get the severity of this issue raised since we dont have a visibility of when patches and versions are released. It would be best if this is an urgent issue.

Thanks,

tarik Admani

Naveen Kumar
Enthusiast
Enthusiast
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