Receiving the following message "Refreshing IP failed. Please release/renew IP manually"

[aremirez]

Hello experts,

I have currently encountered an issue which i don't seem to find the answer. I'm running CISCO NAC version 4.5.1 in HA-OOB. A Switch 3750 running version c3750-advipservicesk9-mz.122-44.SE6.bin. NAC AGENT is 4.5.2.0 and runing SSO.

The problem i'm experiencing is that when i connect to an administered port, i get the "automatic loging screen" after a while it autenticates as expécted, but i receive a new message "Refreshing IP failed. Please release/renew IP manually". The weird thing here is that although it sends this message, i get into the trusted vlan.

My question is why is it receiving this message? i'm not running DHCP, it is in pass-thourgh, and the hosts have their IPs locally configured.

I don't think there is an issue with any device due that it does authenticates but it always sends the message. IS this like a cosmetic bug or something like that?

Thanks for all your help my friends

Tony

[Tarik Admani]

Hi,

Since you are using locally configured ip addresses what is your current port profile configuration? What do you have set for the access vlan, is it default or user-role?

Thanks,

Tarik

[aremirez]

Hello Tarik,

My switch port configuration is the following:

interface FastEthernet1/0/10

switchport access vlan 55

switchport mode access

switchport nonegotiate

switchport voice vlan 4

switchport port-security maximum 3

switchport port-security

snmp trap mac-notification added

spanning-tree portfast

spanning-tree bpduguard enable

My untrusted vlan is 55 and my trusted vlan is 5.

On the CAM -> OOB Management -> Profiles -> PORT i have under "Access Vlan" the "USER-ROLE VLAN".

Thanks for your help

Tony

[Tarik Admani · Accepted solution]

Please use the default access vlan for this setting and see if the issue goes away.

Thanks,

Tarik Admani