09-15-2009 05:01 AM - edited 03-10-2019 04:41 PM
I have ACS 4.1 for Windows and want to upgrade to 4.2. I don't have smartnet on 4.1. When looking at the Cisco Price list I don't see an option for smartnet on 4.1. I also don't see an option for an upgrade from 4.1 to 4.2. What options do I have to get 4.1 upgraded to 4.2? Thanks. Dave
09-15-2009 06:00 AM
David,
ACS full software's are not listed on CCO (even if you have a valid contract)and can be provided via TAC.
To upgrade ACS we need to have a software upgrade contract.
I would suggest to open a case with TAC and most likely upgrade should be covered in your existing contract since it is a minor upgrade.
You can also touch base with Cisco rep assigned to you site.
Let me know if you have any question.
Regards,
~JG
Do rate helpful posts
09-15-2009 06:06 AM
JG,
Thanks for the information. I will pursue the upgrade via TAC or my Rep.
Dave
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: