12-21-2016 06:46 AM
When configuring a self-registration guest portal using SMS and you are not receiving SMS messages, apply Patch 2 to fix the issue. Depending on the provider selected the issue may present itself differently. SMS text on AT&T only sends the following message, "Your Guest Account Credentials”. This is the only message in the text. When selecting Verizon, an SMS message isn’t sent. Email only works correctly.
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12-21-2016 07:20 AM
seems like your underlying issue is cannot send built in text to Verizon? If email notification working fine then likely problem with Verizon
the built in Verizon Att sprint T-Mobile are simple free text services
they send an email to your number@providersemailservice
Send Text Messages To Any Verizon Wireless Phone From Your Computer E-Mail
you can try this manually from any email client
keep in mind these built ins are not recommended for a true SMS solution such as click a tell
12-21-2016 07:20 AM
seems like your underlying issue is cannot send built in text to Verizon? If email notification working fine then likely problem with Verizon
the built in Verizon Att sprint T-Mobile are simple free text services
they send an email to your number@providersemailservice
Send Text Messages To Any Verizon Wireless Phone From Your Computer E-Mail
you can try this manually from any email client
keep in mind these built ins are not recommended for a true SMS solution such as click a tell
12-21-2016 07:34 AM
ISE Patch 2 resolved the issue. This was a recommended by TAC. I did test the email with both Verizon and AT&T and it worked.
12-21-2016 07:41 AM
Great, was this an informational only post
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