Upgrade from 3.3 to 4.0

[cplatt01]

After upgrading my ACS appliance to 4.0, remote users are not able to authenticate against the Windows external database. I have confirmed all the settings and even reinstalled the Remote Agent on my DCs. Any thoughts/advice?

[mlohnert]

Hi,

I have a very similar problem anfer upgrading from 3.2.

To find out more enable full logging (System Config - Service Control) and see the CSAuth log file under Program Files\CiscoSecure ACS v4.0\CSAuth\Logs... It should give you a more specific reason.