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Windows 7 problem on NAC v4.7.2 with web authentication

s.demosthenous
Level 1
Level 1

Hello,

The problem  experienced on Windows 7 machines is the following:When they connect and authenticate successfully, they are repeatedly redirected to the authentication page and asked to reauthenticate.

Any help?

Thank you,

Stratos Demosthenous

3 Replies 3

Faisal Sehbai
Level 7
Level 7

Stratos,

This is happening only with Windows 7 machines and others are working fine?

Faisal

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If you find this post helpful, please rate so others can find the answer easily

Hello Faisal,

Yes,this is happening only with Windows 7 PCs.

Thank you,

Stratos Demosthenous

Hello,

I have perform some onsite triubleshooting and it seems taht the problem is not with all Windows 7 workstations.

The problem apperas only to 2 laptops(same model/brand HP Pavilion) with Windows 7 Home Premium with AVG and Kaspersky installed

I have asked the users to remove the software and try again.

Thank you,

Stratos Demsotehnous

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