11-23-2023 09:38 AM
Hello, everyone, really need a help
I bought a Cisco Router RV345 and it's not operationable at all
The problems: console, lan, wan ports not working, only light PWR is always on
CLI via Putty doesn't work, but as I know console port can be desibled for future purposes
The only message i could receive was gained by turning off the router and than back on while terminaling
Reset button is not operational too, so i don't know what to do with this device at all...
LAN ports don't give any IP addresses via DHCP, i have tried to put the wan cable into wan port and lan to PC, but sure i can't reach GUI in web-interface.
As I understood, the IOS file is corrupted and i know how to load a new one, but i can't reset device to make LAN ports in up state to reach the GUI to load a new IOS file
11-23-2023 09:46 AM
If you tried reset and does not work, contact TAC for RMA
11-23-2023 10:29 AM
how? where to find?
11-23-2023 03:36 PM
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