3850 Stack not displayed correctly in CiscoView 6.1

[Matt A.]

HI,

our customer installed lms 4.2, updated it to 4.2.5 and applied the Maintenance_Release_4_2_5_01_LNX. Its a fresh installation, so there are no previous data. After a discovery via SNMPv3 the 3850 (stacks with 2 or 3 units) show up in CiscoView but only one unit, the others are missing. When I take a look in the fan status, it displays the fan status of the other stack members, so the stack is recognized, but not displayed...

Installed Packages:

CiscoView version is 6.1.156

Cat3850.cv50.v1-0.zip (installed with the 4.2.5 update)

Anybody got an idea how to fix this?

Thanks!

[Vinod Arya · Accepted solution]

The reason why the C3850 switch stack is showing as standalone in LMS CiscoView is because
it's returning sysObjectID as standalone.

It should return as 1.3.6.1.4.1.9.1.1745 --cat38xxstack

While, if you poll it for sysObjectID, the Catalyst 3850 stack switches will be returning OID 1.3.6.1.4.1.9.1.1641.

This is an IOS bug "CSCul00003 - Incorrect Sys OID for Cat3850 Stack device".

Unless this bug is fixed, LMS will not be able to show it as stack device.

You can try to check if you can manually change the device identity to cat38xxstack from Inventory > add/edit device > edit identity.

Else we need to wait for the fix of this bug.

-Thanks

Vinod

[Matt A.]

Hi Vinod,

thanks a lot for these useful informations!

I will try to edit the device identity manually. And report back if it works.

Edit:

Changing the device identity manually didn't help...