6500 inventory fails on LMS 3.2

[drew.salmon]

I have a handful of 6500 that I cannot get inventoried successfully; however, some 6500s are inventoried successfully. I am running LMS 3.2. I have confirmed the SSH & SNMP credentials are correct. I did a device update in CS, but still no inventory. I deleted one device from CS & added it back; after that, inventory fails. Attached is the log output of a failed inventory attempt & LMS version screenshot. Some direction on this would be appreciated.

[Joe Clarke · Accepted solution]

Go to RME > Devices > Device Management > RME Devices and edit the device attributes for these failing 6500s.  Increase the SNMP timeout to 10 seconds, then save your changes on both the settings pop-up and the previous screen.  That should allow inventory collection to work.

[drew.salmon]

Thank you for the prompt response. I did as you suggested and it did not seem to work on the devices I need it to. Interesting note, the devices I am having an issue with are all running a 12.2(33)SXI version of code. The others are running 12.2(33)SXF or H, and there are no issues with them as far as I can tell. I can fix a 12.2(33)SXI device by doing the following: delete from CS, add back to CS, increase SNMP timeout, & run inventory against it. Of course, this is not my preference because i lose the config change history of the device. Attached is a log showing all the failures. Please advise.

SIDE NOTE: In the Device Center view, why do I see last inventory & last archive on some devices, but not others?

Thank you,

Drew

[drew.salmon]

Sorry Joe, I should have known your response was dead on & I should learn to follow all of the directions. Because there were multiple devices failing, I did an inline edit on all of them. It works a little different like that, and I failed to do the apply, after successfully modifying all the SNMP timeout values via inline edit. As usual, you are correct; now it is working for me.