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AnyConnect VPN keeps randomly reconnecting

wapoolverlop
Level 1
Level 1

Has anyone had this issue? I work from home on US East Coast and ever since Hurricane Helene I’ve been having this issue with my work vpn, Cisco AnyConnect, where it constantly reconnects me and effectively boots me off the network.

It will usually happen in bursts of 5-6 times in a row and prevents me from doing my job. IT can’t seem to figure it out but have established it’s not bc of my internet and I’ve also had my ISP come out to check network connection which they found no issues.

I can watch a 4k 60fps live stream w/ no buffering or pauses in content which leads me to believe stability isn’t the issue.

Any help would be greatly appreciated!

1 Reply 1

balaji.bandi
Hall of Fame
Hall of Fame

Contact your IT people and do the troubleshoot and post the Logs here, Community not going to fix your IT issue if they have ?

If you are the only one having issue then could be your end issue, if all of them having same issue IT people need to look and fix the issue,

with out knowing what environment its hard to say where the problem relies on for now.

check some troubleshooting tips :

https://www.cisco.com/c/en/us/support/docs/security/anyconnect-secure-mobility-client/116881-technote-anyconnect-00.html

 

BB

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