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Apache Service not starting in CiscoWorks LMS 3.1

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max_gbp777
Level 1
Level 1

‎08-13-2009 05:19 AM

Hi,

The CiscoWorks LMS 3.1 Apache service does not start, even when the CiscoWorks daemon manager is restarted (net stop, net start)or server rebooted. The Daemon manager takes around 45 minutes to start the rest of the services.

Rebooted Server (Win 2k3 SP1), Reset casuser, removed Sophos, re-attempted, certificate renewed, rebooted, all without success.

Been advised that removing the server from the domain might help? but can't really see how if casuser is in correct User Assignment Rights.

Any help would be appreciated. Thank you.

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Joe Clarke
Cisco Employee
Cisco Employee
In response to max_gbp777

‎08-13-2009 07:26 AM

As I said, you can change the port with the changeport.exe utility. For example, to change the port to tcp/1751, use the command:

NMSROOT\MDC\Apache\changeport.exe 1751 -s

As for the forbidden error, I need to see a good output of pdreg -l Apache. The previous output was bad since Daemon Manager hadn't fully initialized.

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