You have couple of options to backup BBSM data and recovery:
1) Stop SQL Server and copy the C:\ATCOM\DATA folder to a media capable of holding this folder. Build the new server (if applicable) with the same name and
setup as the original, then place the contents copied earlier in the same location. The C:\ATCOM\EKGNKM folder should also be copied in the
same way. Caution: The new server must match the same software version and patches as the original server!!!!
2) You can also backup the database by exporting the most important tables. The port mappings are stored withing Port_Map table in AtDial database. So you can perform exportof Port_Map and Switches tables to text files and import the files after BBSM
re-installation.
Here is the procedure:
Export tables to txt files and place files somewhere safe:
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bcp AtDial..Port_Map out c:\portmap.txt -c -T
bcp AtDial..Switches out c:\switches.txt -c -T
after upgrade import the files:
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bcp AtDial..Port_Map in c:\portmap.txt -c -T
bcp AtDial..Switches in c:\switches.txt -c -T
Please note procedure mentioned above will only copy portmap and switches. If you use AccessCodes it will be necessary to backup table
Access_Codes.
3)A lot of our customer also use the Norton Ghost utility to make an identical copy of
disk.
In either way I strongly suggest to make backup of C:\ATCOM\DATA and
C:\ATCOM\EKGNKM before reinstalling and place it somewhere safe.
