12-13-2004 10:02 AM
When I try to download an image from CCO using RME>software management>library>add images>CCO I get a message saying http://www.cisco.com:80 is not found. I do not have the proxy login/password set in my profile but I should not need this as I can open a TAC case and I can get to this forum so why can't I download an image? Thanks.
EDIT: I posted this message then clicked on the URL I listed and I got right to the cisco web site.
12-14-2004 03:26 AM
You must have your Cisco.com username/login set against you cisoworks username. Downloading the images is just the same as downloading the iamage direct from the software centre website, you can't download an image without a login
12-14-2004 05:24 AM
Thanks for the reply. FYI, The login I use for the Cisco2000 server is admin which has network admin priveliges which of course allows you to add images. I have my CCO login and password set in the admin profile. The error I get is " Internal Error : Can't connect to www.cisco.com:80 (Bad hostname 'www.cisco.com') . Check the network availablity to www.cisco.com. Check www.cisco.com exists in the DNS.If the access to the Internet is through a proxy, enter the correct proxy name and port in the configuration.. "
12-14-2004 06:11 AM
I have discovered that when using the browser on the server, it will go to other sites like http://www.ibm.com for example but not http://www.cisco.com. It says it cannot find that site. It is netscape and an older one at that, using java 1.1.5 (!!) However it will go to http://cisco.com. So where in the server is the file which shows the URL of cisco as www.cisco.com so I can change it? Thanks.
12-14-2004 06:11 AM
There are 2 places to configure the Proxy server in CiscoWorks:
1) RME > Administration > Proxy
2) Management Connection > Administration > Set HTTP Proxy
Make sure that you have your proxy configuration correct in RME as per point 1)
HTH
12-14-2004 07:10 AM
That was the answer; the proxy was unset in RME. It was set in Management Connection. Thanks for your help, marcjone.
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