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Cannot edit/duplicate templates in Prime with Chrome or Firefox

fhk-cwempe
Level 1
Level 1

I cannot edit or duplicate template is Prime Infrastructure anymore.

20240422-1125_851.png

It started many month ago with Chrome.
My Workaround was to use Firefox.

But with the Update to Firefox 125 the same Issue is now happening here.

I guess Chrome and Firefox disabled some old web technology (for security reasons?) that Prime still uses.

Does anybody have any details on that?
I guess there could be a browser flag to re-enable this.
But I would need to know what it is.

I think it is the same issue like in https://community.cisco.com/t5/network-management/cannot-edit-groups-in-prime-chrome/td-p/4982124.

1 Reply 1

fhk-cwempe
Level 1
Level 1

My colleague just found out, we are not up to date and there is a new update from March, wich might solve this issue.

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-10-4/release_notes/Cisco_Prime_infrastructure_3_10_4_Release_Notes/bk_cisco_prime_infrastructure_3_10_4_release_notes_update03.html#important-notes

I will report after the update.