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Cannot find applicable device package for asa1

Ibrahim Jamil
Level 6
Level 6

Hi Netpro

I have added manually the cisco asa 5520 to lms 4.2 , because automatically the lms didn't discover it ,however when i tried  to open the device using cisco view , i got the below error message

ur help pls

Message
Cannot find applicable device package for 192.168.100.100
This error could be due to one of the following:
- The device package for this device type is not installed.
- Device support for this device type is not available.
- You are trying to open a component inside a device.
To correct the problem, either install a device package for the device type, or open the parent device to manage the component.
1 Reply 1

Marvin Rhoads
Hall of Fame
Hall of Fame

Sorry but the ASA is not supported by the CiscoView application.

Reference.

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