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Cannot view device configs in RME or device center

dionjiles
Beginner
Beginner

I am having a problem viewing device configs I'm getting a page cannot be displayed error also the directory for the shadow configs does not exist on the server.

\CSCOpx\files\rme\archive\shadow

there is no shadow directory. What can I do to fix this?

2 Replies 2

Joe Clarke
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

You need to make sure the shadow directory is enabled under RME > Admin > Config Mgmt > Archive Settings. As for the other problem, without a specific error, I cannot say what is wrong.

I resolved the problem by deleting all the devices in RME and re-adding them. I can now pull up the configs and the shadow directory I was looking in the wrong place, it is fully populated now.

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