11-27-2023 10:10 AM
We downloaded a new BIOS to router and the tech del old but then new did not fully download. I am getting
Unsupported package header version (1868653600)
Failed to find bootable image on device bootflash:
........
autoboot: boot failed, restarting...
Resetting .......
Rom image verified correctly
System Bootstrap, Version 16.9(1r), RELEASE SOFTWARE
Copyright (c) 1994-2018 by cisco Systems, Inc.
Current image running: Boot ROM0
Last reset cause: LocalSoft
C1111-8P platform with 4194304 Kbytes of main memory
PASSWORD RECOVERY FUNCTIONALITY IS DISABLED
........
autoboot: boot failed, restarting...
Resetting .......
I did the break and told it yes to factory reset but I am still in the boot loop.
11-28-2023 07:31 AM
your info "and the tech del old ..." is a little cryptic?
the message has little to do with password recovery
it either means the image is missing, corrupt or you loaded an image not suitable for this hardware
-> you need to boot into rommon and load a valid image from USB / TFTP / etc.
12-04-2023 09:49 AM
The Technician onsite seen both the new and the old BIOS listed in flash on the router, so he deleted the old bios. The new bios did not fully download so now I am in a boot loop.
Unsupported package header version (1868653600)
Failed to find bootable image on device bootflash:
........
autoboot: boot failed, restarting...
Resetting .......
Rom image verified correctly
System Bootstrap, Version 16.9(1r), RELEASE SOFTWARE
Copyright (c) 1994-2018 by cisco Systems, Inc.
Current image running: Boot ROM0
Last reset cause: LocalSoft
C1111-8P platform with 4194304 Kbytes of main memory
PASSWORD RECOVERY FUNCTIONALITY IS DISABLED
........
autoboot: boot failed, restarting...
Resetting .......
12-04-2023 09:52 AM
we have (no password reset) so I cannot get into rommon
12-04-2023 04:51 PM
12-05-2023 12:24 AM
As I suggested before , your problem is not a password recovery problem but an corrupt IOS image problem
you do not need a password to get into rommon ????
you need to interrupt the boot process before the rommon attempts to load the IOS
look for a message on the console like "press <xxxx> to interrupt autoboot"
if this does not appear, press escape or enter or send a "break" signal from your terminal emulator
you need to experiment with the right moment to do so so press repeatedly before the IOS loads
is the ios starts loading wait until the next boot cycle and try again
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