Cisco C886VA-W-E-K9 reset embedded AP

[mo01]

Hello!

I can't log in into the embedded AP of an C886VA-W-E-K9. I tried the passwords I remember, but maybe I forgot them.

I tried to run

router#service-module wlan-ap 0 reset default-config 

and then to log in, both cisco/cisco and cisco/Cisco do not work.

I also tried

service-module wlan-ap 0 reset bootloader

, but this gets me to the same username prompt and not into rommon.

Any suggestions?

kind regards

Marco

[marce1000]

          -  And what about Cisco/Cisco  both with capital C ?

  M.

[mo01]

Does not work too, I ran service-module wlan-ap 0 reset default-config before opening the session.

[marce1000]

   - Check if this procedure can work for you  : https://community.cisco.com/t5/switching/891w-router-reset-embedded-wap-password/m-p/2249089/highlight/true#M260816

   M.

[mo01]

I tried this, but it doesn't go into the rommon menu, it goes directly to the AP IOS login screen, Cisco/Cisco doesn't work their either. Is there a way to access the config files for the AP from the normal IOS?

[marce1000]

  - Try pressing ESC when the AP boots , I don't think the config files on the AP will be accessible from the parent (C886va)

  M.

[mo01]

How can I do this?

I opened 2 session to the router, in one I opened the AP session, then ran reset bootloader, it didn't change, so the same login prompt was still there. It seems the AP isn't being rebooted in this situation.

router#service-module wlan-ap 0 reset bootloader 
Pause - wait for open files to finish...
router#service-module wlan-ap 0 reset def        
router#service-module wlan-ap 0 reset default-config 
Pause - wait for open files to finish...
router#

[marce1000]

 - @mo01   Could you also have a try with  service-module wlan-ap0 reset bootloader
                   Note that here there is no space between ap and 0 (a subtle difference)

  M.

[mo01]

router#service-module wlan-ap0 reset bootloader
Pause - wait for open files to finish...
router#service-module wlan-ap0 session
Trying 172.16.0.1, 2002 ... Open
C Authorized Access Only, keep out if you don't know what to do 
 
User Access Verification
 
Username:

[marce1000]

  - For the time being I can only suggest to have a look at https://www.cisco.com/en/US/docs/routers/access/800/880/software/configuration/guide/SCG_880_series.pdf  
    read for instance from Basic Wireless Device Configuration   , check if that can help you.
    There are other references to the access point as well in the guide.

 M.

[marce1000]

 - @mo01   It seems that another option could be to completely factory reset the C886VA; if you then
                   use the service-module wlan-ap0 session command you may get an ap: prompt from which
                   you can configure the AP (actually there is no default username and password).

                  You can facilitate this by exporting the running configuration of the C886VA first and importing
                  it again afterwards (of course all of this can not be done if the device is in production)

  M.