Cisco Configuration Professional with Windows 7

[brian.hooper]

Has anyone attempted to use CCP with Windows 7?  I am running the following on my system:

Windows 7 Professional 32 bit

Java 1.6.10

IE8

UAC is at it's lowest setting.

I know that the minium requirements call for IE7 and, at the latest, Vista, but I was curious if there is a way to trick CCP into running on Win7.  The program installs without a problem, but when I run CCP, I get a random error that just says "Please correct the following error" - "error", with no explanation.

I am trying CCP because I cannot get SDM to run either...

Any ideas??

Thanks in advance!!

[branfarm1]

Hi Brian,

I'm using CCP on Windows 7 64-bit and haven't run into any problems yet.   The only thing I can think of is to try adjusting your compatibility settings and/or make sure you install CCP as Administrator. 

Good luck! I know getting these things to work can be a beast sometimes.

--Brandon

[brian.hooper]

Thanks for the reply Brandon.  Since I initially posted, I have uninstalled CCP and re-installed "As Administrator" (via the right click) option.  Still I have the same issue.  I have tried to run the program in compatibility mode (xp sp3) and chosen to always run "As Administrator", and forced IE8 into IE7 mode via the developer tools, but still I have the same problem.  Attached is a screenshot.  Would you (or anyone else) mind taking a look and perhaps posting your system specs (java version, browser settings, etc.)?  Also - I am running CCP v2.0 - I believe it was the latest download from Cisco's site.  I haven't tried an older version yet - that's my next test....

Thanks again!!

[brian.hooper]

Thanks for the reply Brandon.  Since I initially posted, I have uninstalled CCP and re-installed "As Administrator" (via the right click) option.  Still I have the same issue.  I have tried to run the program in compatibility mode (xp sp3) and chosen to always run "As Administrator", and forced IE8 into IE7 mode via the developer tools, but still I have the same problem.  Attached is a screenshot.  Would you (or anyone else) mind taking a look and perhaps posting your system specs (java version, browser settings, etc.)?  Also - I am running CCP v2.0 - I believe it was the latest download from Cisco's site.  I haven't tried an older version yet - that's my next test....

Thanks again!!

[brian.hooper]

Sorry - can't attach a file for some reason....

[branfarm1]

Brian,

I tried installing this at home on a Windows 7 VM (64-bit) and it worked first try -- I was hoping to be able to recreate the error you were receiving to see if I could see what it's all about. When I installed it I didn't do anything special -- I didn't even right-click and install as Administrator.

There are a bunch of log files in C:\Program Files\Cisco Systems\CiscoCP\logs\ that should have information from the last time you tried to run the app. Can you attach those logs so we can look at them?

Thanks,

Brandon

[brian.hooper]

Brandon,

Thanks for your help.  My log files are empty except for the Catalina log file...i attached both of them.  I wondered initially if my firewall was blocking something so I disabled it as well...no luck.  I guess I just don't have the touch like you do.  The files are attached...

[branfarm1]

Brian,

I'm unable to download the attachments -- can you try uploading again?

Thanks,

Brandon

Edit:  Nevermind... they finally showed up. They were marked as "queued" for over an hour

[branfarm1]

Well, those logs don't contain much information. In fact, they match mine exactly.

Can you run the _ccpshowtech.bat and attach results?  It's located in the C:\Program Files\Cisco Systems\CiscoCP\bin\ directory.

Also, what Java version do you have installed?

[brian.hooper]

I started out with Java v1.6.15, then tried Java v1.6.10, now I am trying to use v1.6.0 with CCP v2.0.  The show tech files are attached - or in the process of attaching.

[branfarm1]

You might also try 1.6.0_07 -- I know that with the Cisco ASDM I have to manually set it to 1.6.0_07 or it doesn't work.

[brian.hooper]

I just tried using version 5.0.11 but i get the same error...there is a yellow bar with a red x that says correct the following errors...but it doesn't list any errors to correct.  this yellow bar appears where the RSS feed would normally appear.

I will try 6 update 7 to see how it functions...thanks again.

[brian.hooper]

Well i just realized that Lotus Notes v 8.5 (yes we run lotus notes) doesn't run with Java Version 5...back to

6 i go...

[brian.hooper]

6 update 7 isn't gonna work either...same error.

[itebuszakelijk]

Hello,

Does anyone already found a solution? I'm having the same issue here.