cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
918
Views
0
Helpful
2
Replies

Cisco dph-154 s/n not found

hello buy a new cisco dph 154 on amazon. when I try to enter the S/N It tells me that it does not exist s/n not found. they sent me a new one and it tells me the same thing. is there any way to check if the s/n will be fine before making the purchase? some idea before returning the second.

2 Replies 2

Hello,

 

click on the link below and enter the serial number. If the serial number is valid, you will get support options.

 

https://ccrc.cisco.com/ServiceContract/contract/

 

Apart from that, if you suspect you are dealing with counterfeit products, the link below provides more checks than only the serial number:

 

https://www.cisco.com/c/en/us/about/legal/brand-protection/identify-counterfeit-products.html#~why-care

Thank you for your answers. I will verify everything