Cisco Network Assistant: error deleting community

[Leonardo Schieder]

Hi!

When I try to delete a certain community from the list in "Communities" I get the following error (XXX stands for the filename):

Could not delete the Community XML file: XXX.xml

I have to cancel the window, otherwise I cannot quit it. What is strange to me: I can open this community, although something is worng with it... Any ideas? I'm using Cisco Network Assistant Version 5.7 (6).

Regards, Leonardo

[pramoram]

Hi Leonardo,

Could you please try installing CNA 5.8 and try again deleting community.

Also make sure that there is only one instance of CNA while deleting the community.

Regards,

Pramod

[timfoster]

Hi Pramod,

I have the same problem and I'm on 5.8(5).  The prduct was not connecting to one of my 3750's so I want to delete the community and do a new scan.  I also rebooted my system to ensure no hidden second instance.

When I try to delete the community I get the same response as Leonardo.

Tim

[rajevasu]

Hi Tim,

I tried deleting the community and I was able to delete it successfully.

I tried it in CNA 5.8(5). Could you please try it once again and if you are able to reproduce please provide the devices you added in community.

Thanks & Regards,

Rajesh Vasudevan

[mlwartman]

i ran into this error as well. the CNA appears to be pulling a community list from the online profile somewhere as opposed to reading local config files. I am still chasing down how to prevent CNA from reloading previously deleted communities, but in the meantime here's how to fix your problem.

navigate to C:\Users\<User>\.networkassistant\communities. copy any of the XML files in this directory (you might even be able to use a totally blank file, i haven't tried that) and create a new xml file to match the community name you are having trouble deleting.

the problem comes when the CNA application attempts to delete a configuration file that doesn't exist in the communities directory. giving it a file to delete gets you past the failure you've posted.