Cisco prime 4.1

[hfsitmat-17]

Im having trouble with the topology service..

Java is installed, but i cant start the topology service..

Anybody got an idea why..?

[Vinod Arya]

What error do you see? What is the server platform - win/sol? Is not working on your PC or on anyone's?

If windows does it works or the server itself?

[hfsitmat-17]

on windows 2008r2.

Java works but when i try to load topology service it just comes up with a pop-up that says that it have downloaded some java files and i should restart the browser..

[Vinod Arya]

Is that error on PC or server itself?

Please share the screenshot of error you see. Also, please try on a different suported browser as well, like IE or FF.

-Thanks

[hfsitmat-17]

[Vinod Arya]

Please check if these mentioned files are present in Jacorb, avalon and Logkit.jar under endorse directory under java directory.

Like in my PC I see these files C:\Program Files (x86)\Java\jre6\lib\endorsed

If you see this, please make sure you have correct permissions. Give permissions to all users in general. If you dont see the file, please give permissions copy these three files from LMS server to this directory.

-Thanks

[hfsitmat-17]

i found the solution in an other thread.

https://supportforums.cisco.com/thread/2129888

[Vinod Arya]

Good to know if it works now!

-Thanks