Cisco Prime infra upgrade from 3.10 to 3.10.2

[ali007]

Hi,

I am trying to upgrade our prime infrastructure to 3.10.4 but 3.10.0. I understand that I need to upgrade to 3.10.2 first.

note:- we are currently running a VM based 3.10 version.

i am following cisco document for the upgrade and it mentions to upload the firmware first which i have!

2nd is to stop nCS and then run the following commands:

application upgrade PI-Upgrade-3.10.x_to_3.10.2-0.0.90.tar.gz defaultRepo

however, this command isnt available in our prime infrastructure. 

what am I missing??

here are some commands from our prime:

-----/Admin# application upgrade ?
% invalid command

----/Admin# application upgrade
^
% invalid command detected at '^' marker.

----/Admin# ?
Exec commands:
backup-logs Backup system and application logs
banner Configure login banners
change-password Changing current CLI user password
clock Set the system clock
collect-tac-info Collect TAC Info
configure Enter configuration mode
copy Copy commands
debug Debugging functions (see also 'undebug')
delete Delete a file
dir List files on local filesystem
exit Exit from the EXEC
mkdir Create new directory
ncs NCS Top Level Command
nslookup DNS lookup for an IP address or hostname
ping Ping a remote ip address
ping6 Ping a remote ipv6 address
rmdir Remove existing directory
rsakey Manage RSA public key for user authentication
show Show running system information
ssh SSH to a remote ip address
tech TAC commands
telnet Telnet to a remote ip address
terminal Set terminal line parameters
traceroute Trace the route to a remote ip address
undebug Disable debugging functions (see also 'debug')
write Write running system information

-----/Admin# show ver

Cisco Application Deployment Engine OS Release: 4.1
ADE-OS Build Version: 4.1.0.001
ADE-OS System Architecture: x86_64

Copyright (c) 2009-2021 by Cisco Systems, Inc.

Version information of installed applications
---------------------------------------------

Cisco Prime Infrastructure
********************************************************
Version : 3.10.0 [FIPS not Enabled]
Build : 3.10.0.0.205

[marce1000]

 -  Does  this admin user have full privileges ? For 3.10.4 (train) also take care because of https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwi60372   which was recently discovered.

 M.

[ali007]

Thanks @marce1000  for your quick response.  here is user admin:

username Admin password hash jkjhdkjkjkj. role network-admin

does it need anythign else?

Regards,

[balaji.bandi]

 

I do not remember the command syntax now - since we moved to DNAC few years now not touched the prime

as you mentioned role network-admin that i suspect (you need to be administrator)

User Accounts and Modes in CLI

The below mentioned types of accounts are available on the CLI:

• Admin (administrator)

• Network Admin

• Security Admin

• User

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-10/command/reference/cli_3_10/cli_overview.html#wp4087590670

Other option you can also Try GUI to upgrade - using GUI admin account.