Cisco Prime infrastructure upgrade from 3.9 to 3.10

[ndahemmy]

hello everyone,

we have Cisco Prime Infrastructure 3.9 and we need to upgrade to 3.10. According to what i was reading the inline upgrade from 3.9 to 3.10 is not possible. You have to install 3.10 on a separate VM and restore backup of 3.9 after the installation is completed.

I am a bit confused! if anyone has done this before , kindly share with the steps from start to ends.

Thank you

[Ruben Cocheno]

@ndahemmy 

Upgrade to Prime Infrastructure 3.10 from Prime Infrastructure 3.7.x, 3.8.x, or 3.9.x is not supported. You must take a backup of the Prime Infrastructure 3.7.x, 3.8.x, or 3.9.x server, deploy a fresh Prime Infrastructure 3.10 server, and restore that back up into the Prime Infrastructure 3.10 server.

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-10/release/notes/cisco_prime_infrastructure_3_10_release_notes.html

If this is VM - deploy new VM 3.10 and restore backup from 3.9

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-10/admin/cisco_prime_infrastructure_3_10_admin_guide/backup_restore.html

1. Is it an inline upgrade or new VM approach? I cant find any .tar.gz file in cisco.com>downloads  - new VM approach.
2. If new VM, then do we have to use the same IP of old VM (after bringing down the old vm) or different IP address?  - you can build offline and do cutover with same IP address.
3. If its new VM, does the DB restore will restore the IP address/hostname as well? - do basive network config and restore DB and MAPS will be good.

Note: some application data and telemetry can not move, so bare that in mind. also, check compatibility also.

Finally, make sure to upgrade to 3.10.1

[ndahemmy]

Thank you @Ruben Cocheno 

I have a question, If my existing Prime 3.9 is currently installed on a physical server and i install 3.10 on a VM.

can't this cause issue when trying to restore 3.9 backup into 3.10 ?

[Ruben Cocheno]

@ndahemmy 

I would raise that question with Cisco TAC, as might have implications with Licensing as well. I don't see any problem from a functionality point of view moving from Hardware to Virtual appliance as far as you size it properly.

[ndahemmy]

Heelo @Ruben Cocheno I am still on it. 

Do you know any shell commands to check the Prime VM properties? i need to check the  existing server  to verify which one of the following configuration is deployed.

Thank you

Requirements	Express	Express-Plus	Standard	Professional
VMware Version	ESXi 6.0, 6.5, 6.7, or 7.0	ESXi 6.0, 6.5, 6.7, or 7.0	ESXi 6.0, 6.5, 6.7, or 7.0	ESXi 6.0, 6.5, 6.7, or 7.0
Virtual CPUs	4	8	16	16
Memory (DRAM)	12 GB	16 GB	16 GB	24 GB
HDD Size	300 GB	600 GB	900 GB	1.2 TB
Throughput (Disk IOPS)	200 MB/s	200 MB/s	200 MB/s	320 MB/s
Minimum CPU Speed	2.29 GHz	2.29 GHz	2.29 GHz	2.29 GHz