Cisco Prime LMS 4.2.2 discovery error

[Roman Kizyma]

Hello,

I have installed Cisco Prime LMS 4.2.2 on my Windows Server 2008 R2 SP1 x64. All works fine but when I tried to run discovery processes I received error messages:

"Error in communicating with DCR Server. DCR Server may be down. Please start the  DCR Server and then start discovery."

or

"

Error

Error in communicating with DCR Server. For more details click  here. DCR Server may be down. Please start the DCR Server and then  refresh the page

"

I have tried to do same things which described on discussion "https://supportforums.cisco.com/thread/2068640",

"https://supportforums.cisco.com/thread/2078081" and "https://supportforums.cisco.com/thread/2005058" but it didn't help me.

Could someone help me with it or provide me link where that problem was fixed.

Thank you.

[jreekers]

Hi Roman.

Are you seeing a NOSUCHMETHOD Exception in the cstm.log file?

Thanks,

-Joe

[Roman Kizyma]

Thank you for replay.

I found resolution for my problem with TAC support.

That issue was fixed after reinstallation LMS with local administrator privilege. Previous  copy of LMS was installed without local administrator privilege.

[Vinod Arya]

Good and useful information for others in Forum!

Probably more helpful, if you could share, which error/log, led the solution.

-Thanks

[Roman Kizyma]

Sorry, but I have removed log file. As I remember it was error related with MySQL database, some issue with connection to database.