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Cisco Unified Service Statistic Manager Inconsistent Report

Hi All,

Recently I used Cisco Unified Service Statistic Manager to monitor the call count (call volume) of our E1 trunks of our two voice gateway, however I noticed that the report is not consistent. Below my observation. I also attached the two graph files report for reference.

#1 Report. April 11, 2012 (between 12:00AM to 11:00PM) Report

Voice Gateway 1

Maximum Call = 8

Minimum Call = 1

Average Call =  4.731 - why there is a point here, not whole #?

Voice Gateway 2

Maximum Call = 3

Minumum Call = 1

Average Call = 1.769 

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#2 Report. April 11-13, 2012 (between 12:00AM to 11:00PM) Report

Voice Gateway 1

Maximum Call = 14 - Call reach to 14 in April 11, 2012, but this 14 calls is not visible when you graph April 11, 2012 only 

Minimum Call = 2

Average Call = 3

Voice Gateway 2

Maximum Call = 6

Minimum Call = 0

Average Call = 1

Hope to hear an explanation or suggestion why I'm getting this kind of report.

Regards,

Arnold

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Cisco Unified Service Statistic Manager Inconsistent Report

Anyone from Cisco, can you please response this one.

Thank you.

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