Cisco Works LMS 4.0

[ahmedshoaib]

Dear Cisco;

I any running Cisco Works LMS 4.0 on Windows 2008 Enterperise Edition with SP2.

I am facing 2 issue which are below:

1. Get message "You are using unsupported Version". As per Cisco document Windows 2008 Ent edition is support by LMS 4.0

2. All of my devices are showing unreachable. I already double check the Devices Credential include SNMP (Read and Write community) and Username and passwords.I can accessble all devices via telnet from the same Cisco Works Machine.

Thanks for your cooperation.

Best regards;

Shoaib Ahmed

[AFROJ AHMAD]

Hi Shoaib,

where did you get this Error msg"You are using unsupported Version"

It must be when you are trying to login to the GUI ?

If yes check the if you are using the supported Web Browser. below is the supported list :

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.0/install/guide/prereq.html#wp1144164

For you other issue:

--check your device discovery settings

--check the SNMP Community defined in the discovery settings ..

--which protocol you are using for device discovery CDP ,routing protocols , etc... try using onlt CDP and PingSweep.

I hope this will help

Thanks

Afroj