Ciscoview 2960S stack SFP interface representation incorrect

[noahlau_pccw]

Hello,

i am experiencing the following problem.

In the Ciscoview, the uplink SFP interfaces of 2960S stack are represented incorrectly. The two uplink interface should be Ten1/0/1 and Ten4/0/1 but proved to be Ten1/0/1 and Gi4/0/25. There is no 1G SFP module, so that the interface gi4/0/25 doesn't exist.

Any assistance would be greatly appreciated

Information:

LMS 4.1

2960 device packet: version 14.0

2960 IOS: 12.2(55)SE4

[skrowocsic]

If you do a RME inventory detailed device report, ¿does the Gi4/0/25 interface appear?

[noahlau_pccw]

Thanks for your reply

The Gi4/0/25 interface appear in detailed device report, but this interface is not operational. We didnt insert any 1G SFP.

[skrowocsic]

Have you tried to delete in DCR and rediscover de device?