CiscoView will not display Cat 3750 X-Series Switch

[stephenscott]

When I try to view a Cat 3750-X switch using CiscoView I get an error that says:

"Unkown Device"

"Please ensure that you have installed the latest CiscoView package for the Catalyst 3750 device family"

I checked the package in Common Services and we are running Cisco View 6.1. I tried to update the package, but the system returns a message that it is up to date. I tried to update all as I am aware that some packages are dependent on others. The system returned that all of my packages are up to date. Has anyone seen this issue?

Thanks,
Stephen

[Joel Monge · Accepted solution]

The message is prompting you to install the package for the device, as opposed to upgrading the software package.  However, I do not think this device is supported.  What is the sysObjetID of this device?  Check it against the supported device table for LMS 3.2 here to confirm this.

[stephenscott]

The SysObjectID is 1.3.6.1.4.1.9.1.1223

It appears to not be supported by CiscoView.I wonder if it will be supported in a futire release?

Thanks Joel,

Stephen

[Joel Monge]

I believe support is coming next month but I do not have official dates on this.