About Joel Monge

Joel Monge · 12-30-2010

This is a basic guide on the initial workflow one can follow to troubleshoot a process down situation focused mostly on Windows. Basic Workflow 1. Check your Windows startup services: CiscoWorks ANI database engine: Manual CiscoWorks Daemon...

Joel Monge · 01-24-2013

Do a "show snmp" before your SpiceWorks scan. After the scan do another one and check if you see the incoming packet counter increment. If not, something is blocking the SNMP traffic from arriving on the device. You can also check further with SNMP...

Joel Monge · 01-18-2013

Looks like the telnet/SSH timeout was set very low:Telnet timeout : 2Set this to 36 seconds (default) and try a few devices again. If not, full job log with ArchiveMgmt-ConfigJob debugging will be helpful.

Joel Monge · 01-18-2013

Neena,Check the properties of casuser under Start > Settings > Control Panel > Administrative Tools > Computer Management > Local Users and Groups > Users and make sure it is not disabled or locked out. The only thing checked should be "Password nev...

Joel Monge · 09-28-2012

It seems you are installing the service pack 4.2.2 without having installed base version 4.2. Which exactly is the file you are running?

Joel Monge · 05-13-2012

The error "NtserializeBoot could not be located in the dyamic link library ntdll.dll" seems to be a Windows related error due to some missing dll files. It looks like your Windows install is corrupted. You will need to fix your Windows install firs...

Member Since	‎01-22-2008 06:10 AM
Date Last Visited	‎08-31-2018 12:01 AM
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