ciscowork3.2.1 daemon manager is not working after patch installation

[comsameer]

Ciscowork 3.2.1 daemon manager is not working after patch installation

Hi Team

Ciscowork 3.2.1 daemon manager is not working after patch installation.

C:\Documents and Settings\Administrator>net start crmdmgtd
The CiscoWorks Daemon Manager service is starting.
The CiscoWorks Daemon Manager service could not be started.

The service did not report an error.

More help is available by typing NET HELPMSG 3534.

Also I checked syslog.log and it is showing below error

an 17 14:39:34 127.0.0.1 100: <28>   dmgt[1316]: 2507(W):Daemon manager anonymous user has not been set up: 00000569

I reset the casuser password and restarted the service but still no luck....

Please suggest.

With Regards,

neena

[comsameer]

Hi,

Please respond asap.

Application is not working.

with regards,

Neena

[Joel Monge]

Neena,

Check the properties of casuser under Start > Settings > Control Panel > Administrative Tools > Computer Management > Local Users and Groups > Users and make sure it is not disabled or locked out.  The only thing checked should be "Password never expires".  Change anything required and reset casuser.