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CiscoWorks error

andresfmg
Level 1
Level 1

"Message

Cannot find applicable device package for 192.168.3.252

This error could be due to one of the following:

- The device package for this device type is not installed.

- Device support for this device type is not available.

- You are trying to open a component inside a device.

To correct the problem, either install a device package for the device type, or open the

parent device to manage the component."

I applied updates in update device option.

THe following applies.

2960g version package 5.0

any idea?

1 Reply 1

Joe Clarke
Cisco Employee
Cisco Employee

What version of CiscoView? What is the sysObjectID of this 2960G switch?