Ciscoworks (LMS) 3.2.1, Ciscoview 6.1.9 & WLC's

[Mike Clites]

Hello,

I am trying to view my wireless lan controllers (4402 & 5508 models) in ciscoview.

I can see it as discovered and in the list but in ciscoview when I click the link it gives me an error saying I need to update my device packages.

I have googled & searched the cisco downloads without much success in determining which files & where to locate them on cisco ( i have a valid cco account).

The directions I found mention downloading the tar file, extracting it in a folder (cv_pkgs) under the ciscoworks directory.

#1 I am unable to determine where in cisco.com to download the updated package files (i have searched under ciscoview & also wlc 5508)

#2 A clear set of directions would be beneficial as well.

If anyone can get me started I would really appreciate the guidance.

I have recently taken over responsibility for the Ciscoworks & am almost a total nube to the suite. Though I learn fast & have been reading online documents.

'

Thank you

Mike                  

[Vinod Arya · Accepted solution]

Unfortunately WLC's are not supported in Cisco View and you may not be able to see the chassis view for this.

Only, the following features are supported:

*Campus Manager (CM)

*Device Fault Manager (DFM)

*Inventory Collection

*Configuration Deploy Protocols: TELNET, SSH

*Configuration Fetch Protocols: TELNET, SSH

*Software Images Import from: Cisco.com, File System

*Software Image Import Connection Protocols: TELNET, SNMP, SSH

*Software Image Import Transfer Protocols: TFTP

*Software Image Types for Distribution: System Software, Bootloader

*Software Distribution by: Advanced flow, Image, Remote Staging

*Software Repository Synchronization

*Software Image Distribution Connection Protocols: TELNET, SNMP, SSH

*Software Image Distribution Transfer Protocols: TFTP

The following features are not supported:

*User Tracking, VLAN Management, VNM, LANE Management

*Configuration Deploy Protocols: HTTPS, SCP, TFTP, RCP

*Configuration Fetch Protocols: HTTPS, SCP, TFTP, RCP

*Software Images Import from: Device, Network, URL

*Upgrade Analysis from: Cisco.com, Repository

*Software Image Types for Distribution: CIP2, Mica Modem Firmware, Microcom Modem Firmware

*CiscoView

For more details see the Supported Devices Table for CiscoWorks LAN Management Solution 3.2 Service Pack 1.

For software update you can see the Common services user guide and sections like Working with software centre and using the software centre CLI utility.

-Thanks