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Beginner

CiscoWorks Shadow Directory File Name After Device Rename

I have noticed that when a Device is renamed through Common Services --> Device and Credentials --> Device Management --> Edit Identity, it does not rename the config archive file name in the shadow directory.  Changing the Display Name, Host Name, and IP Address for Device Properties.  All of our devices are named with the IP Address of the device so we have the IP Address for the Display Name, Host Name, and IP Address.

Example:  Device with the name of 10.10.10.10 has a config archive in the shadow directory with the file name 10.10.10.10.cfg.  When the device is renamed to 10.10.10.20 it still continues to config archive ok but keeps the file in the shadow directory as 10.10.10.10.cfg.

Is there a way to get the config archive shadow directory file name to change?

Thanks. 

1 ACCEPTED SOLUTION

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Beginner

Hi.

Kindly try resubmitting Device under RME (RME ->Device management -> Normal Device ->Select that particular Device and click on resubmit) and once it is back to normal state, then try to collect Archive after performing any change on the Device and see if it updates the Name of the Device under Shadow Directory.

If above steps does not help, you need to delete and re add Device under Common Services --> Device and Credentials --> Device Management in order to get the correct name reflect under Shadow Directory.

Kindly let me know in case you have any doubts regarding the same.

Thanks & Regards,

Nikhil

View solution in original post

2 REPLIES 2
Highlighted
Beginner

Hi.

Kindly try resubmitting Device under RME (RME ->Device management -> Normal Device ->Select that particular Device and click on resubmit) and once it is back to normal state, then try to collect Archive after performing any change on the Device and see if it updates the Name of the Device under Shadow Directory.

If above steps does not help, you need to delete and re add Device under Common Services --> Device and Credentials --> Device Management in order to get the correct name reflect under Shadow Directory.

Kindly let me know in case you have any doubts regarding the same.

Thanks & Regards,

Nikhil

View solution in original post

Highlighted

Resubmitting the Device under RME and collecting Archive after a change did not change the file name in Shadow Directory.

Removing and adding the Device under Common Services did create the new file name in Shadow Directory.

Thanks for the advice.

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