Critical Error

[stuart.gilson]

A newly installed Ciscoworks platform, When trying to run a database backup or access any RME options i get the following error.

Critical Error

Authorization error. An invalid response was received from the authorization servlet. Try logging in again.

I am logging in with full admin rights. I have checked the cmf/ani/rme database file odbc.tmplorig and the UID and PWD are set as per my other working platform. Any ideas what is causing this error?

[Martin Ermel]

address of the server? As authorization servlet is JAVA related, try to clear the browsers´cache as well as the cache of JAVA. Restart the browser and try to login with http://127.0.0.1:1741

If your platform is solaris also check access rights for the backup dir. Make sure "casuser" has full access.

MArtin